We maintain a strong product guarantee with regards to customer satisfaction. If a gift arrives and there has been an oversight on our part with respect to a product defect, or if there has been breakage during transport, you must ensure that the gift is left in it's original packaging and condition, and contact customer service within 4 days in regards to a refund, replacement or credit for original product value. Unauthorized returns are not permitted.
SendLuv.com Gift Baskets believes in respect and privacy in every regard. You can rest assured that your order and details are placed in complete confidence. We will never sell, trade or intentionally disclose our customer's names or private information to another company. Your details won't be used for reasons other than order processing or occasional information updates from our company.
We process all our payments through Internet Secure payment processing servers. Your credit card details are not maintained on file and are not accessible to us.
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